All defined terms used below shall have the meanings set forth in our Terms and Conditions.

Thank you for shopping at Desi Fresh Halal Meat and Grocery !  We want to ensure that you are happy with your purchase.

Order Cancellations

Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the products in order to return it.

Products purchased from can be returned for a refund at out store  within 7 days from the date of the invoice provided:

• The product has not been used and has not been altered in any manner
• The product is intact and in saleable condition, and
• The product is accompanied by the original invoice of purchase.

The following types of products - once accepted by customers cannot be returned:

• Refrigerated items such as fresh produce, Meat and dairy products  etc.
• Items purchased in Bulk quantities

Refunds and Exchanges

After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.

If your return is accepted by Us, We will provide one of the following within a reasonable time: an exchange of product for the item returned, a non-transferable product credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.

General

If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.